ACCESSIBILITY

Accessible transit systems actively serve the needs of minority or disadvantaged communities who, in turn, become fundamental to the system’s long term strategic and financial health. When accessibility is a priority, all transit users are better served.

Accessible transit:

• remembers that nearly all transit trips start or end with a walk or bike trip, and therefore pursues projects and policy initiatives that foster bike and pedestrian movement.

• embraces our youngest and oldest riders through acts of deliberate accommodation — mindful of the needs their caregivers.

• deploys best practices with regards to technology and personnel training to alleviate common difficulties for those with disabilities.

• trains transit users on best practices to encourage compliance and supportive behavior.

• seeks out and serves minority and disadvantaged communities in ways that recognize that such communities are often under-represented in the traditional public input process

• is aggressive in making information (including routing, scheduling, and system/policy changes) available to current and potential riders through a variety of media and in a way that treats point-of-use information sharing as a minimum standard—this includes making all data easily and freely available to third parties, in compliance with current best practices

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